Privacy Policy

1. Information We Collect

We may collect the following types of information:

Contact information

Name, phone number, email address, and any message you submit through our website, text message, email, social media, or booking form.

Vehicle and service information

Vehicle year, make, model, VIN if provided, license plate if visible in photos, service requested, appointment details, quote information, invoices, warranties, and service history.

Photos and videos

Photos or videos of your vehicle that you send to us or that we take before, during, or after service. We may use vehicle images for documentation, quality control, warranty records, estimates, or marketing only when appropriate. We try to avoid showing personal identifying details such as license plates when using photos publicly.

Payment and billing information

Billing name, invoice details, payment status, and transaction records. We do not store full credit card numbers. Payments are processed through third-party payment processors.

Website and analytics information

When you visit our website, we may collect information such as IP address, browser type, device type, pages visited, time spent on the site, referral source, and general location data. We may use cookies, Google Analytics, advertising pixels, or similar tools to understand website traffic and improve our marketing.

Communication information

Records of calls, emails, text messages, appointment reminders, quote follow-ups, and customer support communications.

2. How We Use Your Information

We use your information to:

• Provide quotes, appointments, invoices, and services.
• Contact you about your inquiry, appointment, quote, invoice, or completed service.
• Send appointment reminders and service updates.
• Process payments and maintain business records.
• Provide warranty, repair, or customer support.
• Improve our website, services, marketing, and customer experience.
• Display customer reviews or vehicle project photos when appropriate.
• Prevent fraud, protect our business, and comply with legal obligations.

3. Text Messages, Calls, and Emails

4. Cookies and Analytics

5. How We Share Information

We do not sell your personal information.

We may share information only when necessary with:

• Booking, CRM, invoice, and business management platforms.
• Payment processors.
• Website hosting and analytics providers.
• Email, phone, or SMS communication providers.
• Advertising platforms used to measure or improve ads.
• Professional advisors such as accountants, attorneys, or insurance providers.
• Service providers assisting with operations, support, or security.
• Government, legal, or regulatory authorities when required by law.

These third parties are only allowed to use the information as needed to provide services to us or as required by law.

6. Customer Reviews and Public Content

7. Data Retention

We keep personal information only as long as reasonably necessary for business purposes, including appointments, invoices, warranties, accounting, customer service, legal compliance, dispute resolution, and business records.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, email, payment system, or online service is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Choices

Depending on where you live and applicable law, you may have the right to:

• Request access to personal information we have about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Opt out of certain marketing communications.
• Opt out of certain targeted advertising where applicable.
• Request a copy of certain information you provided to us.

To make a privacy request, contact us at:

We may need to verify your identity before completing certain requests.

10. Children's Privacy

Our website and services are intended for adults and vehicle owners. We do not knowingly collect personal information from children under 13. If we learn that we collected information from a child under 13, we will delete it where required.

11. Links to Other Websites

Our website may link to third-party websites, booking tools, payment platforms, review platforms, social media pages, or other services. We are not responsible for the privacy practices or content of those third-party websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.

13. Contact Us

For questions about this Privacy Policy or your personal information, contact us: